Leveringspolitik

Shipping Policy — B2B

Nordsign supplies products to business customers. Shipping costs and delivery arrangements are agreed individually with the customer during the ordering process, before the order is confirmed.

Shipping costs and arrangements

Shipping costs depend on the products ordered, shipment size and weight, destination and any special delivery requirements.

The applicable shipping charges and delivery arrangements will be specified in our quotation or order confirmation. We do not apply one standard shipping rate to all orders.

Delivery is made to the address agreed for the order. Available delivery methods and destinations are confirmed individually.

Production and delivery times

Production, dispatch and expected delivery times are agreed for each order. These depend on product availability, production requirements and the agreed transport arrangements.

Where print files or artwork approval are required, their timing will be taken into account when agreeing the production and delivery schedule.

If we become aware of a delay affecting your order, we will contact you to discuss updated arrangements.

Delivery details and changes

Please provide an accurate delivery address, contact details and information about any access or unloading requirements when placing your order.

Changes to delivery arrangements after order confirmation require our written agreement and may affect the shipping cost or delivery schedule. Any additional charges will be agreed with you before the change is made.

Receipt of goods

Please inspect your delivery on receipt. Report any damage, shortages or incorrect goods promptly to sale@nordsign.dk, including your order number and relevant photographs. Retain the goods and packaging while we assess the issue.

Claims are handled in accordance with our Return, Refund and Cancellation Policy and the agreed sales terms.

Contact

For shipping questions or specific delivery requirements, contact sale@nordsign.dk before confirming your order.